My savings account no 62350150****, in the name of Hozefa F To*****, A qab has been deducted 2 times from my balance though by balance was more then minimum balance of Rs.5000/-
When i complained the same to the bank I was told that from 1st July the minimum balance to be maintained was rs10000/- I was not informed regarding the same. This is cheating. The reply from Y S R PRASHANT Customer Service Office ICICI Bank Limited says
For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com
The tension is neither given by us nor the bad times.
It is given by not reading the charges mentioned on our web site i.e. www.icicibank.com
On our home page i.e. www.icicibank.com, you will find the option "service charges" is displayed on the top. Please click on the option " Service Charges" to get the details of the service charges applicable.
With effect from July 1, the minimum Quarterly Average Balance (QAB) for your savings account to be maintained is Rs.10, 000. QAB is an average of sum of the closing balance of all the days in a quarter divided by number of days in that quarter.
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