ATTN: CHANDA KOCHAR HEAD ICICI BANK INDIA
APOLOGY LETTER DATED 27/12/07 REGARDING SR49488509 RECIVED FROM MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI KELUSKAR BORIVLI EAST BRANCH, ICICI IN RESPONSE OF COMPAINT RECORDED ON 10.12.07 FIRST AT BORIVLI EAST
I HAD CALLED HELPLINE OF ICICI AROUND 90 TIMES TILL DATE AND VISITED BRANCH 30 TIMES FOR GETTING COMPENSATION AND APOLOGY BUT THEY ARE TEASING ME AND SAYING U WILL NOT GET EVEN SINGLE RUPEE FROM US AND NEITHER APOLOGY LETTER
CULPRIT: MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI BRANCH MANAGER BORIVLI EAST BRANCH
MR KIRAN RANE COUSTOMER CARE MANGER TOLL FREE CHENNAI WHO IS HIDING FROM ME FROM LAST 2 MONTHS TO ESCAPE ME.
POLICE FIR LODGED AGAINST ABOVE BRANCH DATED:19/12/07 AT 11 PM IST
SEVERE MISBEHAVOIUR WITH GOLD-TITANUIM DEBIT CARD HOLDER OF ICICI BANK, THANE WEST, SB/A/C-003501508882 AND HAVING GOLD AMEX CARD NO
INSULT OF GOLD ACCOUNT HOLDER MR VISHAL KEWAL JAIN WHO IS HAVING GOLD SAVING ACCOUNT, GOLD DEBIT CARD AND GOLD CREDIT CARD ACCOUNT GIVEN BY ICICI BANK, THANE WEST
BELOW ARE FEW HIGHLIGHTED CALLS (NAME DATE AND TIME MENTIONED) OF OFFICERS) NEEDED TO BE PLAYED TO UNDERSTAND WHY I SEEK COMPENSATION AND APOLOGY FROM ICICI:--
• DHRAMA RAV AT 6.05 PM ON 27/12/07&MS GEORGE IS DENYING WHO IS BOM OF BORIVLI BRANCH. HE HAD CUT THE PHONE. MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI HAD BRING SECURITY GUARD AT 6.13 PM TO LEAVE ME OUT.
• MR RAVINDER GUAR TODAY ON 27/12/07 AT 6 .46 PM HAD FAILED TO TRANSFER TO ANY EXECUTIVE EBVEN AFTER SO MANY REQUESTS
• ON 29/12/07 AT BORIVLI EAST BRANCH AT 3.30 PM—MS HARSHSISTA SUBADHA EMP ID NI-122580 BORIVLI EAST BRANCH TALKED WITH ZAHIR SAIKH REGARDING COMPENSATION OF ONE LACKS. MS SHRADDHA BRANCH MGR LOCKED THE DOOR AND DIDN’T REPLY ME AS SHE AHD TOLD ALL WRONG INFORMATION IN LAST MEETING
• GAHANA ACHARYA ON 15/12/07 OF THANE BRANCH TOLD ALL WRONG ANSWERS IE
• SHE TOLD TITANIUM DEBIT /PLAT DEBIT CARD NOT EXIST AT ALL WHICH IS WRONG INFO WHILE WHILE HNI A/C REQUIRE 1 LAKSH FOR OPENING WHICH ALL IS WRONG
• ON 15/12/07 MR SANDEEP CSM TIME 5.15 PM TALKED RAGINA GEORGE EMP ID NO-31550 DATE-10/12/07 AND TOLD ALL WRONG INFO LIKE
• TITANIUM DEBIT CARD NOT EXIST WHICH IS AGAIN WRONG
• ALSO SHE TOLD THAT HNI A/C REUIQRE 5 LAKH WHICH IS AGAIN WRONG
• SUBODH MOHAN ON 27/12 AT 1.20 PM TOLD ME TO VISIT BRANCH AT 5 PM TO TAKE COMPENSATION AND LETTER BUT WHEN I ATTEND BORIVLI EAST BRANCH MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI DID NOT ENTERTAIN ME AND THREW ME OUT WITH SECURITY GUARDS
• RATAN PRABHA OF ANDHERI AT 5 41 PM ON 27/12/07 TALK WITH MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI MGR OF BORIVLI EAST, SHE TRIED TO BECOME IGNORANT OF ALL ISSUE OF COMPENSATION AND SHE HAD FAILED TO TRANSFER LINE TO MR KIRAN RANE MAM
MR SABIR SAIKH AT 5 49 PM ON 27/12/07 HAD FAILED TO TRANSFER DENIED TO TRANSFER LINE TO SUBODH MADAM/KIRAN RANE AND HE IS IGNORANT OF ALL ISSUE TALKED WITH GEORGE AND CUT PHONE WITHOUT MY PEMISSION SHE HAD CUT PHONE ON LAST OCASSION WHEN I VISITED BRANCH
MR DEEP ON 14/01/08 AT 5 41 PM TALKED WITH MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI WHO TOLD DD IS FREE FOR GOLD COUSTOMERS AND THAT WAS AGAIN WRONG INFORMATION HE CUT THE PHONE 3 TIMES AND THREW ME OUT WITH SECURITY GUARD, MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI IS EXTREMELY AFRAID O F ME NOW SINCE I AM 100 TIMES MORE INTELLIGENT THAN HIM HE HAD UNDERSTAND TOTALLY AND ACCEPTED ON THIS DAY.RENUKA PUJARI THANE ON 27/12/07 AT 5 49 PM SHE HAD FAIL TO TRANSFER LNE TO FOLLOWING PERSONS :
MR SABIR SAIKH, SUBODH MOHAN, RATAN PRABHA, KIRAN RANE, AND TOOK LOT OF TIME ALMOST ONE HOUR FOR THIS AND MS GEORGE OF BORIVLE EAST BRANCH BOM HAD DENIED TO ACCEPT THE CALL AND MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH, MUMBAI HAD CUT PHONE INFRON
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