ICICI Credit Card
ICICI Bank credit card

Hi,

I am Santosh Yadav. On dated 13th August some one stolen my ICICI Credit card.

Some one stolen my credit card & misused it & made some transactions.

Transactions details:-

1) Withdrawn money Rs:- 12000.00 form ICICI bank ATM. On dated 13/08/08.

2) Purchase some Item from Hyderabad Central Rs. 1, 474.00 on dated 13/08/08.

As per ICICI Bank Credit card policy I have informed to ICICI Bank within 24 hour & also made police complete, as well as block my Credit card.

SR76312645 & SR76375489 this is my dispute request number.

After some day I got call from ICICI Bank executive I have informed them all details.

Then they disable my internet details regarding credit card.

Then they send me one mail according to email I have send all document of police complete as well as dispute letter, & they told me well will find the issue.

But they send me credit card bill statements on my email.

Now they hold credit card amount RS: - 19605.51 form my salary account.

Even I have follow up all the rules as per credit card policy why thy hold credit card amount in my salary account?

Then again I have contact to ICICI Bank then they told me to contact Mr. Amit Sengar on 022-66493442. While I am trying to contact this number no one receive my phone.