DEAR SIR/MADAM,
I depply sorry for enjoying such a filthy service from india’s largest and reputed private bank. I have a credit card # 4477474588625007 valid from 11/08.Once i had gone to airtel center to pay my bill, this card shows ACCESS DENIED.On calling to icici bank customer care I got to know that my card is blocked but executive was unable to give me any reason. He only said card is been blocked by bank. Later I called custemor care several time but the response was same, ”card is blocked by bank I have requested and card will be resumed in next 14 days”.Now it is more than 30 days nothing happened nor I been contacted by bank. My head gone down before several payment desks while attempting payment through this card.
Though I had no issues like payment dues with bank yet my card blocked without any intimation. This is clearly breach of consumers rights due to which I had faced apathy before payment of many items while using this card. Today itself customer care told me they have no update regarding my card and to wait for next 14 days.
NOTE
This is for your kind information if my card is not resumed within 04 working days I will definitely approach to consumer court for this harassment. Kindly do the needful to rectify my problems.
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