I was trying to open an account with ICICI Demat from last year. I have filled in their application nearly 4-5 times for the same purpose. Every time they will send some executive to my office to get it filled in. After that nothing is been heard from them.
This time, last month I went to ICICI Direct Jayanagr 3rd Block Branch to get this done. I was attended by a guy named Balaji Jayashekaran. They found my PAN number updated in their database last year. I was told to come there with all required documents the very next day. This time I was attended by a lady who took my signatures in their application form and all the documents. They told me it will take 4 days to delete my existing data from their database and another 5 days to get the account opened as the verification was done in ICICI Bank 3rd Block Branch that day itself in my presence. Now it has been more than 15 days and in between all these days I have been checking with Balaji the status who is Sales Manager there. Every time I hear from him the account is getting processed. Today I went there and checked with them stepping in their office, the reply was, from head office they asked further verification or signature from ICICI Bank Manager to make sure data from database is deleted. This time I was told by Balaji he has collected the signature for the same and sent it across to head office thru courier. Dont know how true is this.
Really getting frustrated with ICICI's services and hats off to them they can be proud of being one of the WORST Bank Services in India.
-Rijish
Jayanaga
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