Sub:- Un authorized deduction of Rs 13750/- from saving account.
28/07
Dear Sir,
I am holding savings bank account with ICICI bank since eight years. Bank has
issued me a cr card and debit card for lifetime free of cost. Since issue of Cr
card I am using the same regularly and I am also settling the outstanding amount
from time to time. Once upon a time I have also paid excess amount to Cr Card
account and it was also informed to Icici Bank in writing.
In one of the Cr card Statement of Jan 07 EMI amount reflected immediately I
Enquired with Cr card and Icici Bank and I was informed that this amount is
pertaining to ICICI Lombard Inse policy. Then I have informed Icici bank and
Cr card that I have never signed or never opted for any type of insu policy
then why this amount is shown in my Cr card statement and also written letter
to ICICI bank and explain to them the amount again ICICI lombard inse policy
amount will be deducted and balance amount will be paid. But since then further
statement also reflected the Emi amount . after few months I have received a
letter from ICICI bank that the amount has been withdrawn and will not reflect
in next statement. I had visited the Bank and Cr card section many a times
personally and also submitted the documents to concerned staff.
Please note that I was ask to contact Cr card section and ICICI Lombard and visa
versa. I had send many E mail to both the banks but no one was replying my E
mail properly and they were not solving my problem and giving silly reasons for
not refunding the amount (I am enclosing all the correspondence made with them
and Cr card statement copies for your reference and further action and advice to
me in this matter)
I am also enclosing the copy of letter send to higher authorities of the Bank,
which is self-explanatory.
Sir, I am really fed with ICICI Bank and ICICI LOMBARD doing the
correspondence. Icici Lombard are not giving me anything in writing and not
ready to solve my problem and they have deducted my money amounting Rs 13750
with out intimation to me and for no fault of mine. Till date I am in problem
and no proper reply is given to me.
This is my small history in nut shall If you read my mails you will know how
much correspondence I have done with both banks and personally meet them to
solve my problem
I would request you to pl take up my case and solve my long pending matter.
Thanking you,
S.P.Chiddarwar.
E mail [email protected] & [email protected]
MB No 09989925804
Land line 0265 2711147
Nb All documents follows by post in due course of time.
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