Dear Sir, I regret to say that I had taken a policy from your company on date 13th feb wide policy no-02419563 of premium amt. Rs. 40000/-. Unfortunately I met with an automobile accident in 2009.By that time I had deposited 80000/- in the said policy. In that accident I lost my right hand and since I am a self employed person with very limited earnings, so I approached your office to get my money back so that I could arrange my medical expenses. Your office in Varanasi (Arihant Complex) informed me that I can get my money only if I deposited the pending renewal amount of Rs. 80000/-. So I took loan From my relatives on high rate of interest and deposited Rs. 80000/- in your office. Then they told me that you will have to undergo some medical examination on my own expenses in order to deposit my renewal in the company. So, I did that, then after several visits to your office I was told that I can not get my money back because my blood pressure was a little high. And they returned Rs. 80000/- to me and told me that I can not reinstate my policy and hence I can not surrender the same. Afterwards when I went to your office each time they came up with a new story that why I can not get my money. Since I am a handicapped person now and I can not drive myself, so it is a tough task to come to your office everyday and beg for my own hard earned money.
So, I want you to tell me that am I entitled to get my money or not. If no then why? If yes then what is the exact process of the same. I further want to state that I have submitted all the required documents whatever demanded from me and have talked to every available person in the said office.
A crippled and sad client of yours
Mukund lal
Policy No-02419563
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