I was maintaining a joint account in one of ICICI Chandigarh branch. After a year as i shifted to Faridabad I was in no need of that account and want to get it converted into a single holding account. I visited one of the branch in Faridabad and requested to convert that account. There were some representatives sitting behind the desks of ICICI who were responsible for getting the paper work done for new account opening.
They made me open the new account in their Faridabad branch and told that they will do the needful for the closure of that account in Chandigarh which is as good as converting that existing account.
Lately i found that the new account was opened but the Chandigarh account was not closed and as i was not maintaing QAB in that account i was charged on that.
The wrong commitment of ICICI representative brought me in such situation.
Now the new request of account closure will only be processed once i will pay those charges as my account is showing negative balance now.
0 comments