I received a written notification 3 months back confirming my EMI reduction from 20k to 17k on an existing homeloan, with effect from Jan-09. There is not implemented by the bank for Jan and Feb-09.
Now when I call IDBIbank they conveniently are saying this is not reflected in bank records and the EMI will continue to stay for 20k going forward. How do I go and take a legal action against the bank now
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