Dear Sir,
My complaint Against IDEA, My Mobile No. 9911878607 I would like to inform you regarding my ADD-On Connection I had purchase the IDEA SIM, SIM No. 89910483020947606396 on 05.06.2009 from SHAIV BPO Services vide Recd. No.1301 Rs.250.00 at the time of purchase this sim they said we give you best plan which is as under:
Plan299 One time Payment
Idea to Idea 10 Paise
Idea to Other 30 Paise Call
STD 1.30 Paise
Between my Number and ADD-On Number will be Free
600 Minutes Free Talk Time
200 SMS Free.
But till 13.06.2009 and 9 day already over but my number not activated and I got call Mr. Ashish (Customer care executive) on 02:10 PM dt 13.06.09 he said we don’t have this type plan now it is confirm that they cheat me, than I said I don’t want take this number pl. take back my number and return my money he said you have to visit IDEA Showroom and you money will be return after 2 Year.but as per may facts they returnerd my Money Rs.250.00, but when i got my bill they have charge Rental of ADD-On Connection which was not used by me in single time.as per discussion with Customer care executive he said your have to pay this amount we will not waiver off, when i surender the number before activation so why i am pay this amount.
this is request to you pl. take necessary action against idea they continue distrub me through SMS.
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