Idea
Very poor response

Dear Sir,

This is regarding the poor response of your customer care facility.

Few day before I have received a call from your IDEA. The person told me your no. is selected for GIFT. And the gift is IDEA is giving unlimited interconnection on my cell .it’s free of cost. So he was permission to activate it. But he didn’t told fully truth.

From that day to till day daily Rs 20 is cutting from my balance. This is very bad for a customer.

I have registered a complaint against this with complaint no. 85121841 on Friday and they told me this internet facility will be disconnecting on Saturday evening.

But it’s not done still now.

On Sunday, again registered complaint regarding same but again poor response .second complaint no is 85255317.

This is very poor response which I got from idea. I thought idea will be very good communicator agency .but no, now I relished it’s very bad.

You are requested to please see into matter and close its very as soon as possible.

Regards

Sukhwinder Singh

Mob. No. 9891763353