Idea Cellular claims to have 12345 as their toll free number to access consumer services related issues of their customers.
Today, 28th Oct I dialled the number and as usual it was responded only by IVRS system.
(Press 1, Press 2 Etc).
In the five options that were given by IVRS, there is not a single option to register customer complaint.
On the website also same number is mentioned and no other way to access Idea Customer Care.
The company staff seems to have developed an opinion that their customer have no complaint at all.
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