Dear Sir/Madam,
there is no reply on my mail from your end; your one of executive was coordinating with me regarding this issue, but still he has not taken any action in this case.
After all this problem still i had taken Idea new connection from your Idea gallery on 16/1; that Idea Connection No. is 9702083112. after that my address verification come but still there is creating new issue.
1) your address verification executive not come at my place.
2) he is taken all the details on phone and he informed me he is not able to come at my place today. plz give me your all details on phone.
3) he has given the update in your office - customer not available and they rejected my form
4) After that my outgoing services was stoped.
4) when i spk with your customer care executive they are not ready to resolve my problem. today i spk with one of your executive and he is talking with me very very rudely he is even don't know how to handle the customer. I'm not satisfied with his service. I'm very disappointed with this service.
your executive are not giving proper response, your customer care executive not able to satisfy me they don't know how to talk with customer
i have taken this new connection from your vashi (navi mumbai) location branch. one of your executive Mr. vinay (Vashi Branch) is coordinate with me regarding this connection and i had already informed him i want to take new 50 connection in corporate plan for my office.
after your all this service i am really don't want to go with Idea and i already inform in my circle not to take any idea new connection.
Boz Idea service is very 3rd class level.
Still you are not able to solve my first issue and after that also taken new Idea connection and i'm facing again new issue with New connection also from your end if your not able to satisfy your customer and you don't want to give good service to your customer so finally i am ready to go in Consumer Court also with all this issue.
--
Thanks & Regards
Chandan Patil
9833661489
(¨`·.·´¨) Always
`·.¸(¨`·.·´¨) Keep Loving &
(¨`·.·´¨)¸.·´ Keep Smiling!
`·.¸.·´__ Love
&&&- Forwarded message &&&-
From: Chandan
Date: 2 Jan 19:12
Subject: Very dissatisfied services of Idea
To: [email protected]
Cc: [email protected], [email protected]
Dear Sir,
This mail is regarding Very dissatisfied services of your services provider. - Expertease Solutions (Authorized Associate of Idea Cellular Ltd.)
I was taken Idea connection on 1st Dec. From Expertease Solutions (Authorized Associate of Idea Cellular Ltd.)
I was already given my all required document to his executive, excepting my photos. After all few day latter I was give him to call (Miss. Shruti) and inform to collect my photo from my office but no body come from Expertease to collect my photo. After 1months latter when I was trying to contact them his all phone no. is not working his head Mr. Vikas Singh's no. is also not working.
I having only SIM card without Idea Number
I'm having SIM Number that is 89917 99070 80807 35813
Bellow mention is the Services Provider Address and Contact Number
1) Expertease Solutions
Authorised Associate of Idea Cellular Ltd.
1st Floor, Abha Villa 333, S.V. Road, Andheri (West), Mumbai – 400 058.
2) Global Financial Services
Office No.3, Ground Floor, Ishwardas Bhuvans, Akurli Cross Road., No.1,
Shankar Temple, Kandivali (E), Mumbai – 400 101
Tel.: 6529 9179 E-mail: [email protected]
Vikas Singh: 9769532464
Santosh: 9867417121
Hima: 9819177716
Only I was take follow-up with them it's almost one months pass
Now his phone number is now working, Miss Hima not picking the phone, no one call back to me regarding document, still I'm not able to take Idea connection in this case what can I do?
Plz Help me in this Case and suggest me What can i do?
0 comments