Dear Sir/Madam,
I would like to register a complaint against Idea Cellular Pvt Ltd. On 8th June, I bought a new sim of Idea with 2 years of subscription for Rs 1, 000. They told me that that sim will be be activated within 24 hours as per TRI's Norms. The number alloted to me was 9990377111 & S.No. of Application form was 1433028. When this no. got activated, then I got to know that this number is already existing in some other name & that person is using this no. I informed this thing to Agency/ service provider, & they accepted this mistake. Therefore, they alloted me a new number with confirmation to activate it within 24 hours. After 24 hours, I called them but they do not activated that number. Furthermore, I visited the adchini More Idea center on friday but nothing done against my plea. Thereon, I, contacted Sai communication, Tilak Nagar about activation of the number. In return, I received a call from them on saturday morning. Finally on Sunday evening my sim was activated & the no. was 9990366777. But when I, inserted that sim & then message came that " Invalid Sim", again complained about this thing to service provider. Then they took the sim. On monday morning, I received a call from service provider about the activation of the sim which was not with me. In between, I bought a another number because I, was suffering through losses and I needed one no. urgently for issue of advertisement. Kindly compensate the losses incurred of Rs 50, 000 due to lack & faults of your services.
Regards,
Mr. Jitender Negi
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