Idea net setter
Speed very slow

I have purchace an Idea high speed internet connection i.e.net setter high speed EDGE/GPRS Mobile internet wireless data speedup to 236.8kbps and Iam getting20.6kbps, no response from the company after complain to IDEA (WHAT A BAD IDEA sirji) please suggest what to do action quickly?

net setter sim no.

9785001028

contact no. 9950311959