This is regarding my new postpaid connection no. 9911412128 provided by Idea (nexus services) pitampura in place of old prepaid connection which I am already using i.e.9990192128. Mr. Rahul (9811206805) from Nexus assured by atleast 10 times that I have to pay only 500/- for new connectiona which complete amount reimbursed in my first bill and Idea 'll also provide me call forwarding facility from my prepaid no. to postpaid no. which 'll be totally free of cost.
After activation of my connection and confirming from Customer care I came to know that they are not providing any above services. I am so much disappointed and shocked after this kind of cheating with an existing idea customers. Now, when I am trying to contact Nexus/Rahul/CustomerCare Delhi, from no where I am getting any satisfied reply. I want to stop this kind of fraud with other customers atleast.
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