Dear Sir/ Madam,
I have purchased a 7 Kg Front loading digital washing machine from M/s Ashoka Trading Co Faridabad (Bill No 1762, Dated 21.06.2009).
Since the commissioning of the machine I am facing the following problems,
The machine goes into a stand by mode on the 1st, 19th and 29th minute and then the lights keep blinking and the machine expects a command.
In the case of power failure and its subsequent resumption, the machine starts from the initial level and expects a start command.
In the case, when the program is over, sometimes the entire program restarts.
I have made several complains to your local office, to your authorised dealer and to your customer care centre in this regards, but till date there has been no response from your service centre.
You are requested to look into the matter and depute your competent person to repair/ replace the same.
Awaiting your immediate action.
Thanks and regards,
Yours truly,
Upendra Nath Pathak
"Durga Bhawan"
House Number - 1159 Sector - 46
Faridabad - 121003
HARYANA
Phone Number - 0129-2439905
Mobile Number - 0-98688-41466, 0-99999-15465
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