I have purchased a IFB digital washing machine bearing
serial number: WT DIG 6kg B 016650 from your dealer Rajkamal Electronics Pvt Ltd, Thirumalgiri, Secunderabad, AndhraPradesh on 14th June.
IFB service person came and installed the same on 16th June and explained the procedure for operations and usage.
We used it once on 24th June. On trying to use it again on 29th June the door was ejecting on its own and so we stopped the machine and later lodged a complaint with your service centre on 30th June. The complaint number being 1918358.
IFB service person came and attended to our problem today on 1st July when he switched on the machine and started it, It again started functioning and within less than a minute the door again ejected out. So your service person opened the machine in front of me and to my surprise i found that water was leaking and the motor is fully getting wet with water. Secondly the door problem continues. Now the service engineer says he needs to take this machine to the service centre for repairs.
I have bought a new washing machine i presume of a reputed brand name. And this is all shocks to me. The machine is just 15 days and with just one wash started giving problems and needs to be taken to the service centre. I am in no mood to keep this.
I request IFB to take this machine back and refund me my money Rs.25, 500/-
I dont want any repaired machine or any replacement from you. I am totally disgusted and disappointed with this product.
Need help to resolve my issue
My contact details are below :
Arun Raghavan, Cell # 91 98666 52164 (Hyderabad)
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