I am from Hyderabad!
Please any one can help me how to approche a higher up in IFB as I bought a Machine for my motherinlaw as she is 60 yrs old and had no maid in Nov but to my night mare after I purchased the machine only 6 months (April 17th) was help ful for her and after that every fornight it was a hassel for her and me evry now and then I raised the compalints and they used to come in 72 hrs to see what is the problem then used to take 48 hrs to resolve it and then we used the machine for the next 48 hrs and before we took sme breathing space again the machine got the problem back being a working lady its such a tough time taking off for the IFB guys and standing there seeing the unskilled fellows who hardly know anything other than draining the salt, literally they used 4 kgs of salt one time to resolve a flow meter problem and once they opened the back of the machine twice to know that the front board had some issues and the machine still is not working and today is 5th march now in another few months even my warranty is going to be over and still there is no clue of my machine getting repaired. Am sure once my warranty period overs then my money gets flowing repairing this machine which I bought it for good for nothing for Rs 26, 400. Will be gratefull if somebody helps me as it says consumer complaint website and having my fingers cross I think we can only do that as one of the consumer said nobody will give the higherup numbers how much pressure we put in. :(((
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