My wasching machine, IFB executive model, machine number 21885 was continuously under AMC. My last renewal was on 06.07.2006 (AMC No.14007) for two years by paying Rs 3937/-. The expiry date of AMC was 05.07.08. A complaint arose during the last week of June and was registered with the call centre. After a week within the validity period of the AMC, a service personal came to my house and after inspection mentioned that the bareing is faulty and hence to be changed. Since he was not having spare, he said he will get it and come. But till todate the service is pending. During this period I have spend at least Rs100/- by calling the service personnel, service centre at Kottayam and IFB personnel Mr. Nelson. I want my machine to be serviced and also to renew my AMC. urgent action is required.
Dr K U Thomas
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