I bought this fully digital completely automatic machine at chandigarh, now after an year i am shifted to Lucknow. surprisingly the customer care officials in lucknow are dumb. three visits have been made by company officials in the past 3 weeks after repeated reminders but to our disgust each time the machine detoriates still further. moreover the technicians say that in lucknow nobody has purchased this machine and they have not been trained on this machine. they even dont know how to put the machine on testing mode. each time they come they open it and then are blank, even they dont know the functions. if this is the status of IFB today what should i say. currently i am working as an assistant professor in Urology and Kidney transplant surgeon at SGPGI, and my wife too is busy in the hospital still we take out time to manage whenever these guys come but the fault is not been corrected. gods sake the machine is still in the warranty period otherwise they would keep on charging money. My God What is this . i want to change the whole machine.
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