IFB NEW WASHING M/C ( MODEL- DIVA)
NOT WORKING - DEFECTIVE, NOT RECEIVED ANY RESPONSE FOR RECTIFICATION / REPLACEMENT

NOT WORKING - NEW M/C DEFECTIVE

machine not working - new m/c defective TILL DATE IT IS NOT RECTIFIED / REPLACED AND NEITHER RECEIVED ANY RESPONSE FROM YOUR SERVICE CENTRE (PH- 0120-2850826)

DEAR SIR,

MYSELF SUJIT OJHA COMLAINED FOR NOT WORKING THIS NEW WASHING M/C FROM SHOP NAME "NEXT" IN GALAXY MALL, SHAHIABAD, GHAZIABAD OF MY FULLY AUTOMATIC WASHING MACHINE (MODEL- DYVA) TO COMANY COMPLAINT CENTRE GHAZIABAD (CONTAC PERSON SERVICE CENTRE MS LAKSHMI PHONE NO.0120-2850826) ON 24.12.2008.IN SPITE OF REPEATED REMINDERS NO ONE HAS TURNED TO THIS DAY i.e. 05.01.2009.EVERY TIME ON CONTACT IT IS BEING SAID THAT COMPLAINT IS FORWERDED AND MAN IS ON WAY TO ATTEND.

I COULD NOT UNDERSTAND THAT COMPANY LIKE IFB HAVING SO POOR AFTER SALE SERVICE STANDARD AND BOASTING TO BE MANUFACTURING BEST WASHING MACHINE.I ALSO ENQUIRED ABOUT CONTACTING NEXT HIGHER PERSONEL BUT NO ONE GAVE THE ADRESS OR NAME WITH PHONE NUMBER.

IF THIS IS THR STATUS OF WORKING OF THIS COMPANY IT SHOULD MANUFACHERIND AND WIND UP.

WITH REGARDS

SUJIT OJHA

9958655567, 9891480001

B-206, SWARN GANGA APT.

SECTOR-6, VASUNDHARA, GHAZIABAD

U.P. PIN12