Dear Sir,
We complained your vellore service center Mr. Gopi (9791337744), (0416-2242550) two months back about the complaints of the following..
1. IFB - AW60- 806 (Washing machine) board problem.
2. IFB- maxidry 550 (drier)- CD 5.5A (Knob problem)
3. IFB - AW60- 806 (Washing machine) door lock problem
4. IFB - washing machine (ELN 100180) water leakage problem inside
he sent a technician after one month and survied the problems and he informed that the problem will be solved only after 1 month and by cash only he can accept on spot, by the time the other washing machine, drier problems also found out and has to rectify immediately.
The products are in warranty and gurantee period, after 2 months he visited, he fixed the board and faile to rectify the side door lock which is not useful to us ..
After many reminders he sent another person yesterday whom which is not able to sort any problem..
We felt bad and late responses which is not at all useful to us..
Kindly look in to this matter and take necessary steps to solve the problem at the earliest..
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