Hi there,
We contacted the customer helpline number for IFB washing machines and contacted the customer care executive for our washing machine on 12/9. The complaint number provided by the executive is 2173755. Since then we have been following up with the company everyday but till date no one has come to attend our complaint. The service engineer or technician have not checked our machine even once.
We put in a complaint for the machine as the drier and the drums are not functioning properly. There is lot of noise and vibration taking place. Also the machine lock has become very tight.
This is very upsetting and cannot be expected from a company of IFB level.
You are requested to look into the matter on an urgent basis and please do revert.
Thanking you in advance for your help.
Yours Sincerely,
Garima Gupta
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