My machine is under AMC for hte past 6 years. From 20th october i am trying to book the complaint but unsuccessful. The reason their service call centre number 1860 425 5678 is on recorded message saying "all thier executives are busy ; pls stay online". This is the plight at night 10'o clk, morning 6'o clk, holidays, sundays working days, or working hours.
There is another all india complaints number 0816 39004321 ; same msg is spelt.
Finally i called up their marketingoffice at Nungambakkam, Chennai. Mr. Prasad, the executive who came online was only willing to sell an exchange machine and give advice on those lines. Finally i managaed to get the service agency Sai enterprises Annanagar telephone number;
Sai enterprises anna nagar, if u try 4hrs continuously with their number u may get once if lucky. I was lucky ; initially the attendant, technial person said u need to call up on thier service call centre; i managed to convince them about my failure get call centre number and made them take the complaint and i was told the engineer wld visit on 2nd november 08 but no one turnd up.
The problem with my machine is Rust is coming along the drained out water in all the stages; also the machine is making unusual sound while spinning.
My machine is in AMC continuously without break for the past 6 years. We had very good services int he earlier yeras when Ganeshwar enterprises was the service Agency.
My Contact number is 044- 26548802.
Hope IFB gets this msg and does some help.
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