Dear Sir,
I am Sandeep Tiwari, (Mob# 9820 91 7878) I applied for IHO HEALTH PLAN on 10/9 after receiving call claiming themselves to be a Govt. run organisation to provide concession on medical fee and was also assured that you can cancel the card within 14 days if you want. There is a list of false commitment made during the calls-
1- I was assured that Rs. 6600/- will be deducted form my credit card after 14 days, but the amount got deducted same day immidietly.
2- I will receive cards in 1 week, & I still did not receive any card from IHO & today is 19/10.
3- I was told that you can cancel the card within 14 days, I applied for cancellation within 14 days, and till date there is no update, whenever I call everytime I am assured that I'll get call on friday or monday and repetedly same reply everyday.
4- I am told that on cancellation only Rs. 1000/- will be refunded back.
5- And if i want to listen to the tapes, then no amount will be refunded back.
I request to the Consumer Complaint deptt. to look into the matter as the company is making false promises in the name of Medical Benefits and cheating public. Everytime I call them, I get harassed by the time extension & technical problems.
I request to help me in cancelling my card and refund the entire amount.
Thanking you in anticipation
Sandeep Tiwari
91 98209 17878
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