Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indane - Non Delivery of cylinders and black marketing | News #313458

Indane
Non Delivery of cylinders and black marketing

Dear Sir,

I am a consumer of Indane residing at chengannur. My consumer no. is 29998. The agency name is paruvelil gas agency. The agencies stopped accepting the booking for the last three months. On 30th of august after almost 40 days of receiving the former cylinder i telephoned the agency for delivering cylinders. After continuously trying for 1 hour they picked up the phone and told that there is no stock. On 31st after geting information that the load reached their godown i rushed to the agency, but they told me that there is no stock. I called the customer care- Dy. Manager Mr. Lohitakshan at 9447498254. He told that enogh cylinders are given and he cannot do anything. At the same time Indane cylinders are available in the market @Rs.550.00 in plenty. Then i also told Mr. Lohitakshan that the agency is not accepting any booking. Immediately a staff from agency told me that your booking can be taken. After waiting for almost an hour i returned with the empty cylinder after driving almost 5 kilometers. Then after visiting indianoil website i sent a complaint to Mr. S.K.Gupta (G.M.Marketing) stating all these things. So far i did not receive any reply. Today after a week i again approached the agency but they seems taking revenge on me and told that my booking is on 30th August and the cylinder cannot be given. They only told us that booking is not required and cylinders will be delivered immediately on request on completion of 25 days after receipt of former cylinder. What shall we do? Whom shall we approach? All the consumers are so worried and is there any possibility of conducting an adalat so that the grievences of all the consumers can be sorted out and things can be streamlined. Waiting for an immediate action.

Gopakuma


Company: Indane

Country: India

Category: Miscellaneous

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