I am a resident of Space Valley, Flat-2D, 8/72, East Mall Road, Kolkata-700080 and I got my gas transferred under Consumer No.05917 T to CANTONEMENT GAS SUPPLY, 38A/1, J.N.Tiwari Road, Dum Cant., Kolkata-700 028 for more than 4 years. But the above dealer is completely dishonest and ruthless to consumers. They never attend telephones and if by change they pick up telephone, their standard reply is that their computer is not working so they are not in a position to book gas. On the pretext computer malfunctioning, they are not giving gas booking no. and after several reminders and request they are proving me gas at least after 20 days or even a month. They are simply not bothered about consumers concern and do whatever they feel like. I failed to understand how a registered dealer of your estemeed organization is behaving such a ruthless manner.
You are requested to kindly look into the matter and take immediate action against the erraring dealer, otherwise it will be presumed that you are also a party of the dealers misdeed.
An early reply and action in this matter is kindly solicited.
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