I bought a "Samsung Metro S3600" from 'Poorvika Mobiles Pvt Ltd" at 139 Arcot Road, Valasaravakkam - 600 087 on the 15th of October. I was charged Rs. 5300 for this phone.
After I bought the phone, I saw their / Samsung's advertisement in the Times of India the same day for Rs. 5149. I immediately called up Poorvika's help (99406-15855) and then Poorvika's manager. They also confirmed that the price that I had paid was higher and I was wrongly charged.
But still, they do not seem to be willing to replace it or refund the money. Could any of you guide me on this please?
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