I am having a Consumer No.6257 and catagory is domestic double with the Ela Gas Service, Sector-93, NOIDA, U.P.My distributor does not book refill requisition till 3 weeks after the supply of previous cylinder. I booked for gas cylinder with an assurance that the cylinder will be delivered within 3 days. But the same has delivered after due date with a lekage cylinder on 4.2.2008. I immediately complain to the distributor for change the same but they have not send any person till date despite several reminders. I have two little baby and any time it can be a fatal accident. They also harass me and do not respond properly. I have personally seen the delivery van distributing gas cylinder to the person who have no connection in black @ 500/- or more. I would like to know if what he is doing authorised by you? If not then this practice should stop forthwith and all the customers intimated. I have to borrow cylinder from my neighbor due to not deliver in time. But how many days this type of practice? It is my humble request to take immediate action and not doing any wrong by them in future.
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