This is to inform you that I am an Indane consumer vide Consumer No. 45730 under Gurgaon Gas Agency, Meharuali Road Gurgaon - 122001.
I am facing a lot problems from above mentioned agency. The main problem I am facing is refill order supply.. They are not sending the refill orders in time. Taking 3-4 weeks time for actual delivery. Even not ready to supply my order booked against booking number made on 24th Feb & provide me booking no.38236
After a long wait, on 9th March, I have called them & enquire about status of my above mentioned booking. The answer from their side was surprised me, they told me that there is no such booking. This is the way they are dealing, I have provided details of my booking call. Then they informed that they will check & then deliver the same. But till date nothing received from their end.
Now, I request you to intervene the matter & take necessary step again the distributor. How they can deny the supply against my booking number given on 24th Feb-08. If the number is not exiting in their records, then there is some foul play with the agent. Therefore, please take necessary step at your end to counter check the same.
Also request to you to take proper action to delivery the refill immediately to me.
Hope to get a proper action from your goodselft.
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