Respected Sir,
I, SANGEETA R/0 17/3, Ram Nagar, Delhi-51, have a Gas Connection no. 8615 with SRI LAXMI SERVICES, A-20, RASHID MARKET, DELHI-51. I have book for filling the gas cylinder on 16.09.2009 on Telephone No. 25611260.
On 24.09. I personally gone to the above gas agency and enquired the status of my riffled gas cylinder, The staff of the gas agency assured me to delivered the cylinder with in one or two days positively. After 24.09.2009 I have made so many calls to gas agency on T.No.22455205, 22465591 but all in vain. Sometimes we could not make an urgent call for booking the gas cylinder with the agency because the telephone numbers given by them remained unattended, engaged for long hours.
On 02.10.2009 I again booked for riffled gas cylinder on Tel. No.25611260. On 07.10.2009 at 09.20 A.M, I have received gas cylinder after 20 days.
Keeping in view the above, I would like to request your good self that the matter should be enquired from the gas agency for delaying of gas cylinder to the consumer, which is being a essential commodities and such delay had caused embarrassment to the customer. This is not the first instance with me, but it is in routine matter in the past also. The matter should strictly be taken up with the above gas agency for harassing the consumer despite of availability of gas cylinder with them.
The action taken against the gas agency in this respect be intimated to me.
Thanking you,
SANGEETA, R/O, 17/3, RAM NAGER, DELHI-51.
TELEPHONE NO.20440262.
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