Dear sir,
I am a day-trader and do the trading in Indiabulls account. About 4 months back i.e. on 15.10. I sold shares of SAIL in Intraday and asked the operator to put a stop loss. The operator put the stop loss wrongly and consequently, it did not hit. The operator did not even check or inform me and at the end the day the shares were squarred off (bought) at a very high price resulting in a loss of more than Rs. 20, 000/- Since the last four months, I have been pursuing with helpdesk Indiabulls and my relationship manager for the complaint ref. no.'Indiabulls=001-375-080' SAIL Issue. But now they are not responding to mails at all. Why should I suffer this hefty loss for I am not at all responsible. Is there anybody to help me out. I asked to send me the contract note of 15.10.2008 even respond to it.
Thanks,
S.K.Sachdeva
Indiabulls Client ID 32320
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