I am a bonafide demat a/c holder of INDIA INFOLINE with the usual log-in ID and client ID being pr0vided to me. But neither the Comppany directly nor through its much-vaunted dedicated investor relationship executive has for the last two-odd years bothered to provide me the PASSWORD required for accessing my account or to do other transaction on my account. Whenever I get in touch with their Investor Relationship Executive in my area regarding this issue they invariably assure me to come to my work place (which is only 200-odd metres away from INFOLIN's local office) and get everything settled. But they never come to meet me or do the necessary thing to resolve my complaint, preferring to liaise with me over phone with their broking proposals almost every day. The company's intentions here does not seem to be at all honourable to me as a small investor. Moreover, the daily trading details provided to me by the Execuitve over phone frquently vary significantly from what the company's SMS on the same trading indicates.
Yours etc.
Pulin C Barthakur
Guwahati, Assam
(M) 9864010668
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