Dear Sir/Madam,
I would like to inform you that one of my relatives Ms. Sumita Kar, C/o, Late Sudhir Ranjan Kar, 193A, Raibahadur Road, P.O. Behala, Kolkata-34 (Consumer No.21733) sent three letters dated 24th February, 17th April & 27th May to your Kolkata & Delhi Offices against your Dealer M/s. Flame Craft, 538, Block No.'N', New Alipore, Kolkata-53 (Code No.99060522) who have been refusing to take booking LPG from her without showing any reason for more than six months for which she has not been getting any LPG from them. Not only they are refusing to take booking LPG but also harass and misbehave with the consumers time and again.
I regret to state that against the above three letters neither she has received any reply nor any action from anybody's end even now. She has been facing difficulties for not getting the LPG for the last six months.
I hope that as soon as you receive this message, you will look into this matter very seriously and advise the concerned officers to take drastic action against the aforesaid dealer so that my grievance can be redressed immediately and may get the LPG from them without any further delay.
Thanking you,
Yours faithfully,
(DILIP KUMAR DEB)
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