Dear Sir/ Madam
I have booked a train ticket on 24/01 at Gandhinagar Train ticket booking counter (Old Sachivalay, Sector 18, Gandhinagar, Gujarat) from Ahmedabad to Koderma via Delhi. Ashram Express from Ahmedabad to Delhi and Kalka mail from Delhi to Koderma. As per rule of railways, If time duration between arrival and departure of connecting train is less than 24 hrs, it not treated as break journey and no charge will take for same.
At Delhi the time between arrival of Ashram and Departure of Kalka mail is approx. 19.5 hrs. But the ticket booking clerk charging me for break journey. They replying that if date has change between arrival and departure of train, break journey charge apply.
I am not convinced by them, but at least I have to book ticket by giving extra charges for Break journey.
At least the person booking ticket for railways know the rules. If they are not aware the rules, at least ask to senior person in his department. They simply reply that either give the charges what they are asking or leave the queue.
Thank you si
0 comments