Hi,
We boarded 2838 Puri-Howrah Express from Puri on 20-09 as per the schedule. We had our reservation at B3 (Seat Nos. 17, 18, 20, 22) which was suppsoed to be an air-conditioned coach.
But unfortunately the AC didn't work for the entire journey. We couln't sleep for the entire journey due to heat and suffocation.
I had a small daughter (just 1-yr old). She kept crying entire night and became de-hydrated.
My parents (who are aged people) also suffered a lot and couldn't know how to make the journey. The entire coach was without fresh air and oxygen.
The PNR no. for our ticket was 612-9204194.
Persons who made the journey using th ticket were
1. S BHATTACHARJEE - 31 -M -B3/20
2. I BHATTACHARJEE - 27 -F -B3/22
3. K BHATTACHARJEE - 71 -M -B3/18
4. A BHATTACHARJEE - 61 -F -B3/17
The other AC coaches didn't have this problem.
We requested TTE to look into the problem. Initially he assured that problem would be sorted out once train starts running. But situation didn't improve.
Inspite of spending 3-times more of an ordinary Sleeper class, we couln't get the benefit.
In the end it seemded buying a Sleepr-class ticket would have been a wiser decision. Atleast we would get natural air from outside and could sleep in that.
Yours,
Saurav Bhattacharjee (one of the sufferers in the B3 coach in 2838 Puri-Howrah Express boarded from Puri on 20-09)
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