Indian Railway
Grievances against amenities in trains/ platforms /officials

My parents was having confirm sleeper class ticket on date 16/06/08 in train no.: 2124, S-9.16 M. 57 & S-9.8 F.47. The ticket no.: 85882968, PNR no. : 611-5119400. They was having their ticket from mugholsari junction (U.P.), the authorities of the station did not let them to sit on their confirm berth. Right now my parents are on their way just sitting in the train like a waiting list passenger, they are sitting on the floor, they are old also.

Please help me out and my parents.

I will be waiting for your reply.