Indian Railways and irCTC
Refund not received

I booked a I-ticket on 30th January for my office staff S. Naskar, on 3008 U A Toofan Exp. for 12th February from Mathura to Sealdah, vide PNR No. 2508238617 and transaction ID. 0037388618 . The train was subsequently cancelled by the Railways, and the passenger had to make alternative arrangement to return to Kolkata facing a lot of hardships with no co-operation from Railways.

I sent the 1st e-mail to etickets@irctc.co.in, care@irctc.co.in, tdrprocess@irctc.co.in on 12th February at 11.45 am before the scheduled departure of the train and when it was announced cancelled. At first you acknowledged receipt of my e-mails.

Till date I have been writing nearly every day, but IRCTC seems to have blocked my mail address and do not even acknowledge receipt of my mail now.

Company: Indian Railways and irCTC
Country: India

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