Indian Railways
Non refund of TDR even after 8 months

A TDR with reference no. ekt200811600264021 was filed by me on 06-Nov in respect of ticket with following details:

PNR No-2616059190

Booked on 23-10

Transaction ID- 0072542459

Ticket type- e ticket

Class-Sleeper

Date of Journey- 24-10

Internet Service charge-Rs. 10

Ticket charge-Rs. 282

Total-Rs 292

Bank- ICICI

Train No.-2156

From- Hazrat Nizamuddin (NZM)

To - Habibganj (HBJ)

Quota-General

Name of Passenger- DD Kushwah

Age-41

Sex-Male

Seat-0000

Res Status-Booked

Reason for TDR-Passenger not travelled

Even after 8 months of filing the TDR, I have not received any refund from Indian Railways. Helpline numbers of IRCTC also do not attend any calls. Please help me