Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indian Railways - MISBEHAVE AND THREATNING BY TICKET COUNTER STAFF | News #327899

Indian Railways
MISBEHAVE AND THREATNING BY TICKET COUNTER STAFF

Dear Sir,

First Let me tell you this is my third complaint because there is no action taken for my earlier two complaints.

I Vinay Sukla running a small business in bangalore which invloves me in a lot of traveling by Train to various places. On 07/11 around 2.45 p.m when i had been to book tickets for traveling I found the lady who was issuing tickets at counter No. 1 of Banashankari Reservation office at bangalore had an argument with the boy who had come to take tickets at her counter who was aged approximately around 23-25 years seems to have used some bad words for which that lady came out of the counter and hit him with her slippers, tore his tickets and also tore his shirt. in spite of other passengers including me try to convince her but all went in vain. even after that she took that boy inside the cabin by dragging him and inside also she hit him with the slippers. Later stage when i Had to rush on to my tour i came back without taking tickets because of there kind of unruly behavior of a govt staff. After my return i had called up vigilance department on Mr. B.N. Dattatreya had the interaction with me and he had enquired about the scene which took place in Banashankari Reservation office later he said since this is the behavior of a staff we have to complain only with Divisional Railway Manager.when I called up to the Number Provided by Mr Dattatreya no one is lifting the phone to listen to my grevience. Also I would like too mention here about that lady that I have been observing her for more than one and half years time I noticed that ahe behaves on a rash manner even with senior citizens and elderly people.

Last but not least I am getting surprised that both my earlier complaints is getting disappeared from this site itself. I don't know how.

All I want to know is there any one to find out the problems with that lady to restore the respects of our elderly people from proplr like these kind of arr agent railway staff.


Company: Indian Railways

Country: India

Category: Miscellaneous

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