Indian Railways - Smart Card
Smart Card Recharge

Hi,

This is with regard to the recharge of Smart card issued by Indian railways to purchase

tickets for chennai users. I recharged the smart card 2 months back for rupees 100/-

and after few weeks i tried to purchase a ticket in the Automatic Ticket Vending Machine but my balance was 0. i didnt use the card to purchase any ticket after recharging, hence my balance should

have been rupees 100 with some bonus recharge value which is offered during every recharge.

Could you please address my concern,

My card number is,

SR 0047471

Thanks,

Vijay