Dear Member,
We sincerely apologize for the inconvenience caused to you.
In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time
Once again we sincerely apologize for the inconvenience.
We will be happy to render any further assistance or clarification that you may require.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:
INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068
Warm Regards,
jagriti
Executive Relations
India Today Book Club
From: Pramod. [email protected] [mailto: Pramod. [email protected]]
Sent: 07-28 12:25
To: response (ITBC)
Subject: RE: Order no.7770027070 dt: 13th june
Why do you people always jump to the conclusion. The consignment sent thru blue dart was only a pair of reebok socks. what about the balance consignments. This I had already mentioned in my first mail. the trailing mail has all the details. go thru the same and send me the balance consignments without fail and further reminders...
regards
Pramod P
Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times
Response
28-07-09 10:19 AM
To
cc
Subject
RE: Order no.7770027070 dt: 13th june
Dear Member,
We apologize for the inconvenience caused to you.
In this regards, we would like to inform you that your order has been fully processed from our end and has been dispatched on 22-JUN through BLUEDART under this consignment no 43573051001
Once again we sincerely apologize for the inconvenience cause to you.
Assure you for best services always.
For any further query or assistance please feel free to get back to us or call our customer care at (011-40502424) all 7 days 9.30 am to 6.30 pm
Warm Regards,
Jagriti
India Today Book Club
From: Pramod. [email protected] [mailto: Pramod. [email protected]]
Sent: 07-27 16:51
To: response (ITBC)
Subject: RE: Order no.7770027070 dt: 13th june
FINAL REMINDER... CONSIGNMENT NOT YET DELIVERED... NO MORE APPOLOGIES. GIVE ME THE DOCKET NUMBER THRU WHICH IT HAS BEEN SENT.
PRAMOD PRASANNAN
Membership number ITBC0945189
Response
22-07-09 05:59 AM
To
cc
Subject
RE: Order no.7770027070 dt: 13th june
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concern department. We request you that kindly wait for some days. You will receive the same soon.
Please note your Membership number ITBC0945189 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 toll free, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club
From: Pramod. [email protected] [mailto: Pramod. [email protected]]
Sent: Tuesday, July 21 5:37 PM
To: response (ITBC)
Subject: RE: Order no.7770027070 dt: 13th june
IT IS ALMOST A MONTH AND I AM YET TO RECEIVE MY CONSIGNMENTS WHICH HAS BEEN CHARGED TO MY ACCOUNT. EVEN IF A PERSON CARRYS THE PACKET BY ROAD IT WOULD HAVE REACHED AT MY ADDRESS... UR ASSURANCE ARE NOT ENOUGH.
PL DO NOT FOOL AROUND. CONFIRM BACK IMMEDIATELY ON THE STATUS OF MY SHIPMENT.
REGRDS
PRAMOD PRASANNAN
Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times
Response
11-07-09 05:06 AM
To
cc
Subject
RE: Order no.7770027070 dt: 13th june
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that your order has been dispatched from our end under the consignment number- ED695747931IN through SPEEDPOST courier on 17-JUN. Kindly expect the delivery in 3 to 4 week from the date of dispatch. If you will not receive your order in the given time frame kindly get back to us.
Kindly refer your membership number- ITBC0945189 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 toll free, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club
From: Pramod. [email protected] [mailto: Pramod. [email protected]]
Sent: Friday, July 10 6:00 PM
To: response (ITBC)
Subject: RE: Order no.7770027070 dt: 13th june
That was only for a pair of reebok socks nothing else. refer your invoce no GFA090000116 Invoice date 20 jun 09. WHAT ABOUT THE BALANCE MATERIAL (track suit, shoes, bag, towel etc)
Please confirm back when the same is being sent.
regards
Pramod Prasannan
Response
10-07-09 05:51 PM
To
cc
Subject
RE: Order no.7770027070 dt: 13th june
Dear Member,
We wish to inform you that your order has been dispatched through < BLUE DART courier name and consignment no. 43573051001> on < 22-JUN >. Kindly, expect the delivery in. Incase you do not receive your order within the given time frame, you can get back to us at [email protected]. You can also contact us on our Helpline Number (011-40502424, 9:30am to 6:30pm, all 7 days).
You can also write to us at:
India Today Book Club
B-47, Indira Enclave, Neb Sarai
New Delhi- 110068.
We value our customers and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us. We assure you of our best possible services always.
Warm Regards,
Dominic Savio,
India Today Book Club
From: Pramod. [email protected] [mailto: Pramod. [email protected]]
Sent: Friday, July 10 11:21 AM
Subject: Order no.7770027070 dt: 13th june
Importance: High
[email protected]
This is with reference to my order number 7770027070 dated 13/6/09. Please be informed that I have not received my said consignment till date. I had called your office for enquiring about my consignment, where in they had assuered that the same would be despatche.
But regret the same has not reached to me. My payment was made thru IVR and is now reflecting in my card statement. Please despatch the same without any further reminders.
pramod prasannan
T 202, Jalvayu vihar phase 2/3,
Sector 20, Khargaharm Navi Mumbai
410210
Phone: 09322049957
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This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [email protected].
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