India today - Bag it today
Non delivery of product ordered

For more than a year ago, I ordered a pair of Reebok Sun Glasses to ITBC. The ITBC No. is 0970967. The googles were sent to me. These were sent back to Bag it Today in Januray 2010 as these were in broken position.

Since Januray I have contacted several times but everytime the standard answer is that these shall be mailed within two - three days, But no relief yet.

Please help.

Sincerely yours

Gagan Gupta