The customer care officer dated 28/04
Indraprastha Gas Limited
IGLBhawan, R.K.Puram
N.Delhi-110022
Subject: Correction of Domestic PNG bills, Business Partner No.1000053975
Sir/Madam,
This is with reference to my telephonic complaint regarding bill due Rupees 2501.81 of period 1-8 to 30-9 for which one meter reader visited my residence & correct reading was recorded subsequently but no revised bill issued. On 26/12 I received new unrevised bill of 1-10 to 30-11 with earlier arrears was mentioned in it. Further bill still shows reading which till date not exist on meter (Current reading on 28/12 at 8.00pm as 654 where as bill reading shows on starting date 1/10 as 697). Now again I received new bill dated 6/4 showing reading 828.06 Please find details of your earlier bill with actual reading on the mentioned date
as given below:--
Invoice no. Date Bill Reading Actual reading
100003948840 16/12 738.38 30/11 656 on 01/1
100004242680 17.02.2012 780.38 31.01.2012 677 on 29/02
100004537489 06/04 828.06 31/03 695 on 28/04
I again requested you to kindly correct the bill amount and issue fresh corrected bill.
Thanking You
Yours Sincerely
Toni D.S.Joseph
91-B, Pocket -C, Mayur Vihar Phase-2
Delhi-110091
Business Partner No.1000053975
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