Inconsumercomplaints.com » Miscellaneous » Review / complaint: Indv - Wrong Chargess | News #337753

Indv
Wrong Chargess

To

M/s Vodafone Essar Mobile Services Ltd

C-45, Okhla Indusrial Area, Phase-II, New Delhi

Delhi, Delhi 110020

09811098110

Dated-26Th October

Sub:- Surrender of Mobile Connection Nos- 9873286568

Dear Sir,

This is to bring to your kind information that I D.S. Negi was having Mobile Nos 9873799111, which is disconnected by Vodafone on March, Reason being Monthly rental plan change by Vodafone from Rent 149 to Rent 274 without any instruction by the User, hence I have asked for the said increase, but I have not get any response from the said increase Rental, Finally they have disconnect the Nos. At the time of disconnect the Mobile connection net uses charges including the Rent charges for the current month was Rs 600 Hundred.

Wich till date they have added further 3 to 4 month rent, and asked for Rs. 1700/ Hundred. which is totally unjustified.

being this scenarios I have show the interest again using the Vodafone connection, and purchase two more connection i.e. 9873286559 and 9873286568. on 4th of October.

Above this suddenly Vodafone Barred the out Calls against Mobile connection nos-9873286568, without any prealert and I have got lot of problem due to this.

In this regard kindly surrender my Nos-9873286568 after adjustment of security deposit for Rs.250/ against Cash Receipt No-1106 of Saral Cellcom-Vasundhra Ghaziabad., and Credit balance laying in my prepaid connection nos9873286568 Rs.110/ at the time of Convert from Prepaid to Post paid, (as confirm by Vodafone Executive that Said credit balance will be adjusted in your Current Bill) and issue us the No Dues Certificate. Accordingly.

In ths regard I Have attached my Ids Proof (Election I Card Alongwith The Copy Of Pan card for your further Action.

Befor Surrending of Above Connection I would like to put to following option for continuation of 3 connection (1)- 9873799111 (2)(2) 9873286568 and (3) 9873286559 (PREPAID)

OPtion-

1> If the vodafone settle the dues Amount Rs.1700/ against Mobile connection 9873799111 below Rs.800/(which is the actual useases chargess. and reactivate the connection with monthly rental plan Rs.149/ Service Tax Uses chargess.

If the same is not consider by Vodafone then surrender the connection as requested.

Note that All the contact Nos which is currently using by us will be deactivate from my end I will apply for the other network.if the problem not resolved by next Three days.

Thanking You,

D.S.Negi


Company: Indv

Country: India

Category: Miscellaneous

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