Dear Sir,
Please I use internet facility through my Nokia N72 mobile and my Airtel number is 09601500630.
I had activated the internet facility for last 2 weeks and Rs.15 is getting deducted from prepaid card on daily basis.
It is sorry say that the following dates your internet was out of order and still you charged Rs.15/day for not providing services.
The dates for which service not provided is 17/9, 18/9 and 19/9.I had been trying to contact the customer care for last 3 –days and the response is your standard message with mentioning “ THANK YOU FOR CALLING AIRTEL”. Now I am forced to stop calling to avoid increasing my blood pressure. My humble request to you, is that please do not give any standard dialogue and thanks for operator query, please specify service is available or not
Even I had send the SMS for discontinuing the internet service and got deducted Rs.3 for the same and still the scenario continues.
I am very much concerned that you are debiting the charges without checking the same.
I request you to contact me on my mobile-09328921075 or contact me after 9.00PM on my Airtel number immediately.
Anil Samuel.
Manager Purchase
JK PAPER LTD. Unit: Central Pulp Mills
Fort Songadh. Dist: Surat. (Gujarat)
Tel : 02624-220228 / 78 / 79 / 80, Fax : 02624-220138
E mail :
[email protected]
[email protected]
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