To,
The Manager,
IRCTC
INDIA
Sub:- Double Charges against one Transaction ID
Dear Sir/Madam,
This is with reference to transaction failure when I had tried to book an E-Rail ticket through my HSBC Credit Card dated 18-12 but due to connection failure, the transaction had not been completed and no transaction ID generated.
After that I had tried to book an E-Rail ticket with my SBI Credit card and that transaction had been successfully done and ticket had been booked from GWL to NK for journey 14-01 with transaction ID – 0082616423 and IRCTC debited my SBI card with amount of Rs. 2026.84. But when I checked my HSBC card account and found that IRCTC also debited the amount Rs. 2062.47 under transaction date 18-12 .
Since there was only one transaction (ID- 0082616423) done on 18-12 then how it would be possible to debit both the card on one transaction id.
Sandeep Garg
Booked Tickets History
User login:- edp_aman
PNR No.: 2255313344
Date of journey: 14/1
Reservation from GWL to Nashik
Transaction ID: 0082616423
Date of Booking: 18/12
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