I would like to describe a difficulty in the e-ticket reservation. At sometimes the authorized agents misspell the name of the passengers in e-ticket, Tatkal. In such cases there is no possibility to change or correct the name of the passenger. Previously, a identity proof number had to be provided for e-ticket, with which we can atleast prove the correct passenger name though the passenger name is wrongly typed while booking the ticket. But now the identity number need not be provided. Hence in this case, if the name is wrongly typed, there is no means to change the name.
When the Chief Reservation Supervisor of important stations are authorized by Railway Administration to permit the change of name of a passenger having a seat or berth reserved in his name in the following circumstances namely:-
Where the passenger makes a request in writing 24 hours before the scheduled departure of the train that the reservation made in his name may be transferred to another member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife., why cant the name that is mistakenly typed could be corrected?
This is a great difficulty among passengers in e-ticket booking and almost many passengers feel that a clear and flexible rule has to be implemented in case of e-ticket. If there is a rule to correct the name of the passenger in e-ticket passenger, it would be much helpful.
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