IRCTC
Tatkal refund

I send this mail as so0n as i get error. After 2 days IRCTC cancelled the ticket and refunded only 25% and none of my mistake they penalise me.

We need to take up jointly against IRCTC -Tatkal scheme. They literally cheat the consumers.

From: A.P. Arunachalam

Subject: Re: Email From IRCTC

To: care@irctc.co.in

Date: Tuesday, August 12, 1:43 PM

Hi,

Today i have been facing lot of issues in booking for tatkal

booking. First time it is debited my ICICI Debit account vide transactionid -0060806904 and checked the booked tickets. Since i could n't see any thing i retried again -my account debited vide transaction id -0060812157 and again i got error called "servie

unavailable"

I spoke the IRCTC helpline and explained the issue and they asked me to retry after sometime. Finally i tried and i got reservation slip vide transaction id -0060814120 and ticket also confirmed. after taking print out when i check booked tickets, i could see 2 tickets in booked tickets for the same train & for same persons Pl cancel the ticket 0060806904 and refund to my account the full amount and also refund the money for failed tranaction 0060812157 This problem due to IRCTC web service issue only, hence pl cancel and refund the full amount immediatley. None of my mistake, IRCTC should n't penalise me. Pl refund

Arunachalam AP

Company: IRCTC
Country: India

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